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Support is free for customers regarding bugs and issues related with our products.
There's a max time limit per customer of 2 hours. If the limit is crossed you will be notified by our support staff.
If you require customization or help customizing our products, this gets under premium support and it will be paid per hour.

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First please take a look at our Knowledgebase before opening a new ticket.
You might find the solution for your problem there.

Our Knowledgebase contains information on all AA-Team products and is a helpful resource for all buyers. If you don’t find what you’re looking for, open a ticket and our support staff will respond to your query.
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When opening a new ticket you should know that it can take up to 7 days until your request will be answered (during regular business hours).

To review the status of the request or add additional comments, please login into your account or create a new one.

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