You can expect a response within 7 working days
Monday to Friday 9am – 6pm GMT +2.

Support Includes

✔ Responding to questions or problems regarding the theme or plugin's features
✔ Fixing bugs and reported issues
✔ Providing updates for the most popular plugins to ensure compatibility with new software versions

Does NOT Include

✖ Theme or plugin Customization
✖ Requests that require Custom Coding
✖ Support for 3rd party plug-ins

AA-Team customer support aims to respond to all queries within 24 hours, except weekends.

Tickets that are opened during the weekend will be answered at the begining of the following week

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